How to perform an accurate speed test:
When performing a speed test, you should know there are many factors which can distort the results. To ensure you receive the most accurate results, you should apply these cardinal rules by following the below steps.
- Make sure your computer is connected via an Ethernet cable and NOT with Wi-Fi. This is to help ensure no other devices or people on your local network are using bandwidth while you perform the test. Speedtests done via wifi that gets sent to Support will be ignored as factors below can skew results.
- Choose a speed test Service which allows ample bandwidth to their speed test servers.
- On the test itself, make sure you test with the closest server to your physical location. For example, if you live in Paarl it would be better to select a Cape Town server than a Johannesburg one. The server with the shortest latency & appropriate bandwidth will yield the most accurate results.
- Triple check you have no other programmes or unnecessary processes running in the background, such as windows updates, Torrents, iTunes, NetFlix, ShowMax etc. These will draw bandwidth from your line while running the speed test and obscure your results.